At The Cultured Canine Pawtique, we want every customer to be satisfied with their purchase and we also strive to ensure your order arrives as quickly and efficiently as possible. Below is our shipping policies for our handmade items and the curated collection items which are shipped directly from our manufacturing partners.
Processing Times:
Each handmade item is crafted with care and attention to detail. Please allow 7-15 business days for your item to be created and prepared for shipping. Most packages require 3-5 days of transit time. If items are completed earlier, they will ship sooner.
During peak seasons or high order volumes, processing times may be extended. We will communicate any delays as promptly as possible.
Shipping Times:
Once your order is shipped, delivery times depend on your location:
Domestic (U.S.): 3-7 business days
International: 7-21 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Tracking Information:
Tracking details will be provided via email once your order has shipped. This allows you to monitor your package’s journey until it arrives safely at your door.
PLEASE NOTE: Please note that USPS is currently experiencing some delays with shipping and updating tracking information. Orders may take longer than usual to arrive.
Lost or Incorrect Addresses:
The Cultured Canine Pawtique is not responsible for lost or delayed packages including those due to incorrect shipping addresses. Please ensure your shipping information is accurate before completing your purchase. Once an order has shipped we are unable to stop a package or change the destination. We appreciate your patience and understanding during this time.
Expedited Shipping:
If you need your order expedited, please reach out to us directly at bark@culturedcaninepawtique.com
Processing and Shipping Times:
Items from our Curated Collection are processed and shipped directly from our trusted third-party manufacturers.
Processing time for these items typically ranges from 7-20 business days, depending on the specific product and manufacturer.
Delivery times vary based on destination but may take an additional 2-4 weeks due to international shipping.
Tracking and Delays:
Tracking information will be provided as soon as it becomes available. Please note that updates may be delayed during transit, particularly for international shipments.
The Cultured Canine Pawtique is not responsible for customs delays, carrier disruptions, or extended transit times due to circumstances beyond our control.
Lost or Incorrect Shipping Address:
We are not responsible for lost or stolen packages.
Please ensure the shipping address provided at checkout is accurate. Once an order has shipped, we cannot change the destination.
Expedited Shipping:
At this time, expedited shipping is not available for items in the Curated Collection.
Questions or Concerns:
If you have questions about the status of your order or need assistance, please contact us at bark@culturedcaninepawtique.com.