FAQs
What is the status of my order?
Once you have placed your order, we will send you a confirmation email
to track the status of your order. Once your order is shipped we will
send you another email along with the link to track your order. Or, you
can track the status of your order from your "order history" section on
your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet.
To make changes to your order, please reach out to support by
submitting your request via "contact us" form or Live chat box.
Do you accept returns?
Yes,we do accept returns subject to fulfillment of the following conditions:
- The item must have been sold on our online store - The item shouldn't
have been used in any way - The item should have its original packaging
with all the tags etc. - The return or exchange request is made within 7
days of delivery. To request for a return, please reach out to support
by submitting your request via "contact us" form or via Chat box. A
member of our support staff shall respond as soon as possible.
How do I cancel my order?
Orders can't and will not be canceled after 72 Hours! Unless
the wrong item was ordered. If you no longer want your item please
email within 72 Hours after that production begins and we can't revert your payment.
So please Be aware
How do I track the progress of an order?
Once your order has been shipped, you will receive an email and an Text
notification with details of the order. You can track the shipment by
clicking on the link provided in the email.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a
different address as per your request. To know further, you can contact
us through 'contact us' form.Is it safe to use my credit/debit card at
this website? We use third-party payment processing services to process
all credit/debit card payment transactions. These payment intermediaries
are PCI-compliant, which is the most stringent level of certification
standard that ensures all cardholders’ data is stored, processed, and
transmitted securely by using the industry-standard encryption
technology.
For further information please contact our support staff.